Privacy Policy
Last updated: February 8, 2025
Dope Doctors (“Parlaymed”, “Company”, “We” or “Our”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy describes how we collect, use, and protect your data when using our site (https://www.dopedoctors.com.br), our app and website for Parlaymed (https://parlaymed.com) and any related services (collectively, the “Services”). We recommend that you review this policy carefully to understand our practices regarding your data and how we protect your information.
1. Data Collection
We collect personal information that you provide to us directly, including but not limited to:
- Name
- Email address
- Mailing address
- Telephone number
- Payment information (for transactions)
- Health-related data (with consent, for medical services)
- Any information submitted through contact forms or customer support interactions
In addition, we automatically collect certain usage data, including IP addresses, browser types, device identifiers, and browsing history on our site.
2. Use of data
The information we collect is used solely for the following purposes:
- To provide and improve our services
- To process transactions
- To communicate with you about our services, promotions, or support
- To comply with legal obligations
3. Data security
We implement strict security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. Data Retention
Your data is only retained for as long as necessary to provide our services or comply with legal obligations. You can request the deletion of your data at any time.
5. SMS and messaging policy
By opting in to our SMS services, you agree to receive text messages related to:
- Communications and follow-up with clients
- Scheduling assistance
- Appointment reminders
- Promotional offers
- Important service updates
Message Frequency: It varies according to communication needs.
Message and data rates: Standard rates may apply.
Choose not to participate: Reply STOP to unsubscribe at any time.
Help: Answer HELP for assistance or contact us at info@dopeclinics.com.br
6. Your Rights and Choices
- You can request access, correction or deletion of your data.
- You can choose not to receive marketing communications at any time.
- You can disable cookies in your browser settings.
7. Non-sharing clause
- No third-party marketing: Dope Doctors does not sell, rent, or share your personal information or mobile acceptance data with third parties for marketing purposes.
- Legal compliance: We may disclose personal data if required by law, such as compliance with legal orders, regulations, or law enforcement requests.
Lymed's and Med's
We collect your health data, such as weight, height, nutrition, water, and sleep, from third-party integrated health apps with your consent so that we can enter the data into our health system and share it with our providers to treat you at our clinic using our website at Parlaymed.com and Parlaymed mobile app.
Information from third-party social media services
The Company allows you to create an account and log in to use the Service through the following third-party social media services:
- Google
- Facebook
- Instagram
- Twitter
- LinkedIn
If you decide to register or grant us access to a third-party social media service, we may collect personal data that is already associated with your third-party social media service account, such as your name, your email address, your activities, or your contact list associated with that account.
You may also have the option to share additional information with the Company through your third-party social media service account. If you choose to provide this information and personal data, during registration or otherwise, you are giving the Company permission to use, share and store it in a manner consistent with this Privacy Policy.
Tracking technologies and cookies
We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:
- Cookies or browser cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you don't accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser settings so that it refuses cookies, our service may use cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count the users who visited those pages or opened an email and other statistics related to the site (for example, to record the popularity of a particular section and verify the integrity of the system and server).
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your browser. You can learn more about cookies in the TermsFeed website article.
We use session cookies and persistent cookies for the purposes set out below:
Required/essential cookies
Type: Session cookies
Managed by: We
Purpose: These cookies are essential to provide you with the services available on the site and to allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you requested cannot be provided, and we only use these cookies to provide those services to you.
Cookie Policy/Cookie Acceptance Notice
Type: Persistent cookies
Managed by: We
Purpose: These cookies identify whether users have accepted the use of cookies on the site.
Functionality cookies
Type: Persistent cookies
Managed by: We
Purpose: These cookies allow us to remember the choices you make when using the site, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to prevent you from having to re-enter your preferences every time you use the site. For more information about the cookies we use and your options regarding cookies, visit our Cookie Policy or the Cookies section of our Privacy Policy.
For any privacy-related concerns, please contact us at info@dopeclinics.com.br
By e-mail: info@dopeclinics.com.br
By phone number: +55 (11) 3912-2601